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Suffolkonline ISP
Following our recent back end supplier change, we are now able to offer even cheaper products and also special offers on a regular basis. Why not check out our sales site and sign up to one of our newly restructured products. Please click here...
12 Month Contracts
If you are interested in one of our broadband products but don’t want to have to pay the up front fees straight away then Suffolk Online has provided a 12 month contract so you can spread the activation charge and hardware charges over this period for an extra few pounds extra month. For more information then please click here
Testimonials
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Suffolk on line have been my provider since February 2003 and I cannot thank the team enough for all their help in ‘sorting out' problems that I have experienced during this time, everyone has always had the time to help me." Click here to read more..
" I have been associated with ACRE and its predecessor for nearly thirty years, albeit at village level for the past fifteen, and had the honour of being your vice-chairman in the late eighties." Click here to read more...
"I would like to send my thanks for the sterling support you have provided to me as a Suffolk Online Customer. I have just been trying to deal with an email problem for two weeks" Click here to read more..
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Helpdesk Tel No - 01473 242505 or 0845 458 3525
Matt Morling |
Danny Austin |
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Helpdesk Site
If you need help with your internet connection, email or computer in general and the helpdesk is closed then why not visit our Helpdesk Site. If you have an email address with another provider or you have your Internet connection with another supplier then you may need to change your outgoing email server. Click here for more info.
Anti-spam
You may have noticed emails coming in to your inbox, with the following text in the subject ****SPAM****
This is our anti-spam protection doing it's job which should allow you then to set up a simple message rule to divert these to the deleted items folder so you can then not get bothered by these unwanted emails again.
To set up one of these rules click on our helpful link here.
Suffolk Online Webmail
If you are unsure of how to use our new webmail systems then please use our guide here
Wireless Networks
Make sure you secure your wireless network! The staggering growth of wireless technology over the past 1-2 years has meant that your wireless network is more vulnerable than ever before. Read more. ***Update*** We have also just built a special guide on how to set wireless security up on the Netgear Wireless Router that we supply and how to access this on your computer. Please go to our helpdesk site below and under the Broadband menu click on Wireless Security.
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Service Status Update
FTP - OK
E-Mail - There may be an issue with sending email to specific addresses currently. An anti-spam filter has mistakenly added us to their spammers list and this may be causing a problem for some Suffolk Online users. We are currently instructing them to remove us from their list - this process can take several days. If you are unsure of whether this affects you please call the helpdesk.
Dialup -OK
DNS - OK
Broadband - OK
Webmail - OK
Signups - OK
Anti-Spam - OK
Updated - 13/11/2008 - 16:28pm
BBC Broadband Content
Why not view our special BBC broadband content if you are a ADSL broadband subscriber - click here
Free & Low Cost Training
Click here for more information on free and low cost computer training that you can access via Suffolk Online & Brundish Training Centre
BBC Narrowband Content
Click here for BBC news via a normal dialup connection. Click here for the news and sports headlines that you want - available in one daily email |
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